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[email protected]This privacy policy sets out how we use and protect any information that you give when you use this website, and has been reviewed to reflect GDPR regulations.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
For the purpose of making an enquiry, our website will collect your name and appropriate contact information including email address, and phone number. Other information required to resolve your query may be requested, including your home or business address, plus your preference towards, or existing ownership of renewables products.
Our website uses also cookies to provide you with a better experience on our website, for fraud prevention and to provide internet based advertisement. For detailed information on the cookies we use and the purposes for which we use them, please see the information on Cookies below.
Based on your consent.
We will contact you to follow up your request for information about renewables. We do not send newsletters, or spam emails, and you will only be contacted in future if there is a reason to make further contact regarding the renewables product you enquired about initially.
As necessary for our own legitimate interests.
Greenspace Energy may require your data to be used as part of statistics to inform market research, such as looking at the volume of enquiries from each location, allowing us to improve the service we provide.
We will also retain your details to inform you of important updates to the products you enquired about – for example legislatory changes to renewables funding.
As necessary to perform our contractual obligations – If you accept a quotation for renewables products from Greenscape Energy, we will require your data to arrange for the install, arrange for payment (no card or bank details are held on file), and to provide our aftercare service.
We will not share your data with any third parties, aside from partner companies who may assist with the completion of your quotation or installation.
We understand our legal duty to retain accurate data and only retain personal data for as long as we need it for our legitimate business interests. Due to the nature of the renewables industry, legislatory changes are inevitable and we are duty bound as a company to keep our customers informed of these changes where possible, maintaining a legitimate interest in the data. However we will regularly review the data we have and will remove data that we no longer have a legitimate business interest in maintaining.
The GDPR provides you with the following rights:
The Data Protection Act 1998 and the GDPR give you the right to access information held about you. We also encourage you to contact us to ensure your data is accurate and complete.
A subject access request should be submitted to [email protected]
No fee will apply.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.
Upon your first visit to our website, you may have noticed our banner alerting you to the use of cookies by our website. In compliance with the 2011 EU Cookie Law, our website operates on an ‘Implied Consent’ basis. This means that we will assume that you have opted-in for our website to deploy cookies until you choose to deactivate them within your browser settings or via the instructions below. By default, the majority of popular web browsers automatically permit websites to deploy cookies onto your device. Below you can learn more about the specific cookies deployed by our website, and how they can be disabled. For more information on the EU Cookie Law in the UK, we recommend visiting the Information Commissioner’s Office (ICO) website where you can find the latest information, guidelines and advice on the EU Cookie Law.
Social Network Sharing
We encourage users to share our content and/or like our on profile on the popular Social Media websites Facebook, Twitter, YouTube, Google+ and LinkedIn. In order to make ‘Social Sharing’ accessible, our website utilises widgets either provided directly from the Social Networks and/or via amalgamative widgets from third parties such as AddThis. Cookies and privacy implications from the social networks vary and will be dependent on your nominated privacy settings with each Social Network. Social Sharing buttons will only deploy cookies if you are signed to that respective Social Network at the time of being on our website.
Our website has Google Analytics installed which allows us to track and compile anonymous visitor statistics. The information collected ranges from simple traffic volume to the type of browser you are viewing our website with. This information is valuable to us not just for marketing analysis and quantification, but to improve the usability, security and load speed of our website content. Google Analytics is a popular, secure, flagship webmaster product from Google. The privacy and security of Google Analytics data is a high priority at Google that you can read more about on Google’s Analytics Data Safeguarding page. Google also offer a Google Analytics Opt-out Browser Add-on that will allow you to automatically Opt-out of all websites that track your activity via Google Analytics. No personal information is collected by Google Analytics.
As mentioned above, upon your first visit our website displays a banner at the top of the page alerting you about cookies being deployed by our website. In order for our website to remember your choice of opting-in, we store an anonymous cookie to remove the alert banner for 28 days. To prevent this cookie being stored, simply do not accept and close the alert. If you have already accepted the alert and you wish to remove the cookie, please clear your cookies within your browser settings.
Our website, either in full or in part, is built on the popular open-source CMS framework – WordPress. WordPress utilises cookies to allow visitors to register, login and comment on our website’s content. If you do not wish to participate in commenting on our website, WordPress will not deploy any cookies onto your device. Cookies will only be created by WordPress if you actively register or comment via the clear forms on our website.
Visitors can choose to contact us via enquiry form(s) on our website. In order to prevent spam enquiries, we protect our forms with a ‘CAPTCHA’ challenge to ensure the submission is from a living person, rather than a computer bot. This CAPTCHA challenge creates a cookie that is used only to check the input response from the user is correct. The CAPTCHA cookie does not store any other information from your enquiry.
Our website may have our Google Maps/Places profile embedded within an iframe. Google Maps creates cookies that enable the functionality of their powerful mapping software. No personal information is stored or shared on the cookies deployed by Google Maps/Places
Below is a table of information which lists all cookies deployed and used on our website.
| Cookie Category | Cookie Name | Cookie Description |
|---|---|---|
| _utma | A Google Analytics cookie, which keeps track of the number of times, a visitor has been to the site, when their first visit was, and when their last visit occurred. | |
| _utmb | A Google Analytics cookie, which creates a timestamp of the exact moment when a visitor enters a site. | |
| _utmc | A Google Analytics cookie, which creates a timestamp of the exact moment when a visitor leaves the site. | |
| _utmv | Used for reporting in Google Analytics classifying the visitor. | |
| _utmz | A Google Analytics cookie which tracks where the visitor came from, what search engine was used, what link was clicked on, what keywords used, and where in the world the site was accessed from. | |
| PREF, NID | This cookie is set by Google Maps when you load a map of our location | |
| AddThis | loc, uid/uit, psc, di/dt, atuvc/bt/ssc/ssh/sshs/xtc | Allows users to share content via Social Networking websites and email |
| WordPress | wp-settings, wp-settings-time- | This is a cookie to verify if you are logged into the website or not. |
| wordpress_, wordpress_logged_in | WordPress cookie for a logged in user. | |
| comment_author, comment_author_email, comment_author_url | When you enter a comment on this site you will be asked to provide certain information about yourself including your name, email and website address. |
Most modern browsers allow you to control your cookie settings for all websites that you browse. You can disable cookie deployment completely by editing your browser settings, however in doing this you may be limiting the functionality that is displayed on our website. To learn how to disable cookies on your preferred browser we recommend reading this advice posted by Google. If you are concerned about cookies tracking your movements on the Internet then you may be concerned about spyware. Spyware is the name given to a particular band of cookies that track personal information about you. There are many antispyware programs that you can use to prevent this from happening. Learn more about antispyware software – http://en.wikipedia.org/wiki/Spyware. As mentioned earlier in this page you call also disable Google Analytics on all websites by downloading the Google Analytics Opt-out Browser Add-on.
How We Use Email Tracking:
When we send marketing emails, we may use third party software to send and track emails to better understand how our emails are received and interacted with. These technologies allow us to:
This information helps us assess the effectiveness of our communications and improve the relevance of the content we send.
Legal Basis for Email Tracking:
We process email tracking data based on our legitimate interests in monitoring the performance of our communications and enhancing the experience for our recipients. In some cases, we may rely on your consent to process this data.
Your Rights and Choices:
You have the following rights regarding email tracking:
Dispute Handling:
In the event of a dispute regarding email receipt or interaction, we may refer to email tracking data to investigate and respond. Such data will only be used for this purpose if it is relevant and necessary.
How We Protect Your Data:
We handle email tracking data in compliance with applicable data protection laws, including the GDPR. Tracking information is used solely for the purposes outlined above and is not shared with third parties beyond what is necessary for the functionality of our email platform.
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